Fulfillment and Shipping
Our Process
At Wall-Russ™, we work hard to get your purchases to you as quickly as possible. Here's what you can expect from our shipping process:
- Order Fulfillment: Orders will be processed and fulfilled within 1 business day of receipt. We want to make sure everything arrives safely and securely, so we take the time to pack and ship your items carefully.
- Shipping Time: After your order is fulfilled, your tools and kits will ship and be delivered within an additional 3-5 business days.
- Gear Fulfillment: For our gear, fulfillment can take 1-3 business days, and after that, shipping typically takes 3-5 business days for your gear to reach you. Our gear is printed on-demand to reduce waste, so we appreciate your patience!
Please note that all business days exclude weekends and public holidays.
Shipping Costs
We strive to provide fair and transparent shipping rates based on the size and quantity of items in your order. Shipping prices vary depending on the weight, dimensions, and number of items purchased.
Free Shipping: We offer free standard shipping on all orders of $25 or more before taxes and after discounts.
For orders under $25, shipping costs will be calculated at checkout based on the selected shipping method and destination.
If you have any questions regarding shipping costs or delivery times, please contact our customer support team.